Frequently Asked Questions

Our Frequently Asked Questions section at Gemstone Wellness is designed with your curiosity in mind. We recognize that when it comes to your well-being and the services we provide, you may have a variety of questions and uncertainties. To assist you in finding the information you need, we have taken the initiative to gather and answer some of the most frequently asked questions. Whether you're seeking clarity on our therapeutic approaches, appointment scheduling, or any other aspect of our services, this section aims to provide you with comprehensive insights and understanding to make your journey with us as smooth and informed as possible. Your well-being is our priority, and we are committed to addressing your inquiries and concerns to ensure a positive and confident experience at Gemstone Wellness.

Contact Us
  • What even is therapy?

    This is a very common question and there is no shame in asking! Therapy can mean many things across different practitioners and practices, but a few things are consistent. Therapy provides a safe, confidential space to better understand ourselves, and to find a deeper level of peace and acceptance with the challenges life gives us. At Gemstone Wellness, our aim is to help clients develop insight, understanding, and self-compassion, while also becoming more aware as to how past experiences effect our present feelings and choices. Usually sessions occur weekly and last for approximately 50 minutes.

  • Is this the right practice for me?

    Our ideal clients are simply curious and open to learn about themselves. We appreciate a dedication to the process of therapy, and a willingness to allow trust to form between client and therapist. If you feel that you have “hit a wall” in your personal development, need assistance with figuring out how to cope or heal from past or current events/relationships, or desire a space to process and explore the intersectionality of the many identities you hold, one of our therapists will likely be a great fit. While we always prioritize meeting clients where they are, our clinicians validate the oppression that occurs in marginalized communities, and the impact that white supremacy and patriarchy have had and continues to have on individuals and groups.

  • Is everything actually confidential?

    Privacy is essential to an effective therapy experience. Not only is it a legal and ethical requirement, it is highly valued at our practice. The main exception to this rule is when it comes to safety. If something is disclosed that makes it clear that you or someone else is in imminent danger, confidentiality will be waived to ensure safety. Otherwise, it will always be honored.

  • What can I expect at the first appointment?

    Before your first meeting you will be invited to our Client Portal via email where you can easily complete all initial paperwork and enter the credit card you will want to use for session payments. Your therapist will also need a copy of your up to date insurance card (front and back). Your first sessions will largely focus on getting to know you and learning more about what brings you in. We tend to be fairly unstructured and allow you to share what feels relevant and important, but the first session typically includes more direct, specific questions to make sure your therapist gets a strong picture of the various aspects of your life. And, if you need more guidance, feel free to speak up. Your therapist is there to help you feel as comfortable as possible as you build this new relationship.

  • How much will my insurance pay?

    Great question. Every plan is different and there is no way to be completely sure until we submit our billing. However, we encourage clients to call their insurance company and give them our practice name to verify benefits. Ask exactly what your coverage is: Do you have a deductible for mental health coverage? A co-pay/co-insurance? Is Telehealth covered? Being prepared for the financial aspect of therapy is so useful to do on the front end, and the more informed you are the better we can together prepare. We will keep a copy of your credit card on file, and it will be charged weekly for any balance owed.

  • How long do people stay in therapy?

    This varies and is unique to each therapeutic relationship. Compared to some settings such as University counseling centers that may enforce a session limit, we are able to offer more long-term support. We value this at Gemstone Wellness, as there is no substitute for time in building trust and safety. Most clients find that even when the immediate challenge is resolved, the benefits of therapy continue. The course of treatment can be determined together by you and your therapist, and there is no hard and fast rule as to what is too short or too long. We do ask, though, that especially at first meetings occur at least once a week. This is important to build consistency and commitment, and for the relationship to grow between client and therapist.